SHIPPING POLICY
SHIPPING POLICY
Pricing:
We charge a flat rate fee of $5 on orders.
We use a variety of shippers, including Sendle, Aramex, Australia Post, FastWay and Couriers Please.
Shipping Times:
As we are trying to get our customers the best value, we go with the lowest shipping price as we've found all the above shipping suppliers to be about the same. However, if you believe that a specific courier works better for your order, please send us a message to give us a heads up prior to placing your order. We will strive to use your recommended supplier. Some delays make take place as most shipping vendors across Australia have been overwhelmed due to the pandemic.
Lost Packages:
On some occasions suppliers do lose packages and do not notify us. We ask that you give us two weeks after notifying us of the missed package so we can investigate the matter. If, within two weeks, we are unable to locate your package, we will ship your products again free of charge.